PROJECT OVERVIEW

Overview
Persona Gurus is a consultancy helping businesses build deeper customer understanding. They came to me unhappy with their outdated website — it lacked structure, consistency, and wasn’t delivering results. I was brought in to take over everything from the ground up.
Role
UX/UI Designer, WordPress Developer
Client
Persona Gurus
Business Type
Business Agency
Scope Of Work
WordPress Website Design UX/UI Design Brand Identity
Tools Used

16.4%

Conversion Rate

19%

Bounce Rate

2.2x

increase in lead quality
Visit the Website

Challenges and Solutions

Challenges :

The previous website lacked clarity, consistency, and direction. It failed to generate leads, didn’t reflect the agency’s value, and left users confused. The client needed a full reset — both visually and strategically.

Solutions :

I led the full redesign of the website, focusing on user journeys and conversion points.

    • Built the new website in WordPress, keeping it scalable and easy for their team to manage.

    • Designed a complete brand identity system — including image direction, color palettes, and visual patterns.

    • Used AI-driven UX research to define content structure and page logic.

    • Defined success metrics and walked the client through every phase — from visual decisions to performance goals.

Design Goals and Strategy

Client Needs :

The main goal was to create a website that represented the agency’s identity while generating valid, qualified leads. We also aimed to educate users about the agency’s value by building trust and creating a sense of need.

Solutions :

To support this, we developed a strong visual language through brand identity and content hierarchy that aligned with their positioning.

 

I redesigned the entire website with user flow and brand clarity in mind.

  • Built the site on WordPress for flexibility and ease of updates.

  • Created the brand direction: image style, color system, and design patterns.

  • Used AI-assisted UX research to guide decisions and structure.

  • Delivered a full, easy-to-use system the client could build on independently.

INFORMATION ARCHITECHTURE :

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